Privacy Policy

At Media Monsterz, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our services.

1. Information We Collect

When you interact with our website or purchase a service, we may collect the following information:

• Personal Information:
  • Name
  • Email Address
  • Phone Number
  • Additional details related to your selected service
• Payment Information:
  • All payments are securely processed through Shopify.
  • We do not store credit card details on our servers.
• Automated Information Collection:
  • IP address
  • Browser type and device information
  • Cookies and analytics data for website performance

2. How We Use Your Information

We collect customer data to provide the best possible service experience. Your information is used for:

• Service Delivery: To process your order and provide the requested service.
• Communication: To contact you regarding your project, updates, or any issues related to your service.
• Customer Support: To assist with inquiries, revisions, and service-related concerns.
• Marketing (Optional): With your consent, we may send promotional offers or updates about new services.

3. Data Security & Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. These include:

• Secure encryption of sensitive data.
• Shopify’s built-in security protocols for payments and transactions.
• Restricted access to customer data, available only to authorized personnel.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: Trusted third-party vendors assisting in project execution (e.g., hosting services, analytics).
• Legal Compliance: If required by law or to protect our legal rights.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website traffic, and improve services. You may adjust your browser settings to disable cookies, but this may affect website functionality.

6. Data Retention

We retain customer data for as long as necessary to fulfill service commitments and comply with legal obligations. Upon request, customers can ask for data deletion by contacting us.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Request a copy of the data we hold about you.

For any data-related requests, please contact us at info@mediamonesterz.com.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

If you have any questions about our Privacy Policy, please reach out to us:

📞 Phone: +18302226302
📧 Email: info@mediamonesterz.com